List of Entries

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List of Entries
Accommodation: contingency theory
Account executive
Account manager/account
management
Activism
Actuality
Advance
Advertising
Advertising equivalency
Africa, practice of public relations in
Age of deference (end of)
Agenda Online
Agenda-setting theory
Ailes, Roger Eugene
Alumni relations
Annual community reports
Annual financial report
Annual health, safety, and
environment (HSE) reports
Antecedents of modern public
relations
AP style
Apologia theory
APR
Asia, practice of public relations in
Attribution theory
Australia and New Zealand, practice
of public relations in
Backgrounder
Baker, Joseph Varney
Barkelew, Ann H.
Barnum, P. T.
Bateman, J. Carroll
Battle of the currents
Baxter, Leone, and Whitaker, Clem
Beat
Beeman, Alice L.
Benchmarking
Berlowe, Phyllis
Bernays, Edward
Best practices
Bill stuffer
Bio
Black, Sam
Block, Ed
Bogart, Judith S.
Boulwarism
Boxed print
Brand equity and branding
Bridge
Brochure
Burson, Harold
Business Wire
Byline
Byoir, Carl
Campaign
Canada, practice of public
relations in
Caption/cutline
Case study
Cause-related marketing
Chaos and complexity theory
Chase issue management cycles
Chase, W. Howard
Chat
Circulation
Citizens advisory committees/panels
Client
Client/agency relationships
Clip (news clip) and clipping
services
Coalition building
Co-creation of meaning theory
Codes of ethics
Codes of public relations practice
Collaborative decision making
Collateral
College and university public
relations
Colorado Coal Strike
Commercial online service
Commercial speech
Committee on Public Information
Commodifying information
Communication audit and auditing
Communication management
Communication technologies
Communitarianism
Community and community building
Community relations
Composing/composition
Confederation Europeenne des
Relations Publiques (CERP)
Conflict resolution
Constructionism theory
Consumer/customer relations
Content analysis
Contingency theory
Control
Co-optation
Co-orientation theory
Copy
Copyright
Corporate image
Corporate moral conscience
Corporate social responsibility
Counseling
Credits
Crisis and crisis management
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Crisis communication
Crisis communications and the
Tylenol poisonings
Critical theory
Cultivation theory
Cultural topoi
Culture
Cutlip, Scott M.
Davis, Elmer, and the Office of War
Information
Deadline
Decision theory
Defamation (libel and slander)
Demographics
Deontology
De-positioning
Dialogue
Differentiation
Diffusion of innovations theory
Digital Age/digitization
Direct mail
Discourse theory
Discussion board
Doublespeak
Dramatism and dramatism theory
Drobis, David
Druckenmiller, Robert T.
Dudley, Pendleton
EDGAR Online
Editing
Editor and publisher
Editorial
Ellsworth, James Drummond
Employee communication
Encroachment theory
Endorsement
Enlightenment and modernity
Entertainment industry
publicity/promotion
Environmental groups
Environmental scanning
Epley, Joe
Ethics of public relations
Europe, practice of public
relations in
Event
Evolution of publicity agencies
Excellence theory
Executive management
Experiment/experimental methods
External publications
Exxon and the Valdez crisis
Fact sheet
Fantasy theme analysis
theory
FAQs
Feature
Federal Communications
Commission
Federal Trade Commission
Feminization theory
Flack
Flame
Fleischman, Doris Elsa
Flier
Focus group
Follower/member newsletter
Font
Formative research
Four-Minute Men
Frame
Framing theory
Frede, Ralph E.
Free market system
Free speech
Freelance writers
Functions of public relations
Fundraising
Game theory
Gantt chart
Gatekeepers
Ghostwriting
Goals
Golin, Al
Goodwill
Government relations
Graphics
Gregg, Dorothy
Griswold, Denny
Gross impressions
Hammond, George
Health Belief Model
Hearing
Hill, John Wiley
Hold and Hold for release
Home page
Hood, Caroline
Hoog, Thomas W.
Hotline
Howlett, E. Roxie
Human interest
Hunter, Barbara W.
Hype
Hyperlink
Identification
Image
Image restoration theory
Impression management theory
Impressions
Industrial barons (of the
1870s–1920s)
Infomercial
Information integration theory
Information retrieval system
Information society
Institute of Public Relations (IPR)
Insull, Samuel
Integrated marketing communication
Intercultural communication theory
Internal communication
International Association of Business
Communicators (IABC)
International Public Relations
Association
Internship
Interpersonal communication theory
Interview as a communication tool
Interview as research tool
Investigative journalism
Investor relations
Involvement
Issue Management Council
Issues management
Jaffe, Lee K.
Kaiser, Inez Y.
Kassewitz, Ruth B.
Kendrix, Moss
Labor union public relations
Laurie, Marilyn
Layout
Learning theory
Lee, Ivy
Legitimacy and legitimacy gap
Lesly, Phillip
Lobbying
Lobsenz, Amelia
Localize
Logo
Lucky Strike Green Campaign
Management theory
Managing the corporate public
relations department
Market share
Marketing
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List of Entries———ix
Marketplace of ideas
Material information
Matrixing/matrix management
Mean and median
Measuring/measures
Media calls
Media conferences
Media effects
Media mix strategies
Media networks
Media relations
Media release
Mentoring
Minorities in public relations
Mission and vision statements
Modernity and postmodernity
Moral development
Moral philosophy
Motivation theory
Muckrakers (and the Age of
Progressivism)
Multimedia
Mutually beneficial relationships
Narrative theory
Narrowcasting/broadcasting
National Black Public Relations
Society (NBPRS)
National Investor Relations Institute
Network theory
New business development
News and newsworthy
News services
News story
Newsletter
Newsom, Earl
Nongovernmental organizations
(NGOs)
Nonprofit organizations
Objectives
Oeckl, Albert
Online public relations
Op-ed
Openness
Opportunity and threat
Organizational identity and persona
Page, Arthur W.
Pamphlet
Parent/student newsletter
Parke, Isobel
Parker, George
Paster, Howard G.
Penney, Pat
Perjury
Perspectivism theory
Persuasion theory
PERT Chart
Philanthropy
Photo-op
Pitch letter
Plank, Betsy
Political action committees (PACs)
Political speech
Portfolio
Position and positioning
Postcolonialism theory and public
relations
Power resource management theory
PR Newswire
PR Watch
Practice
Presidential press secretaries
Press agentry
Press kit
Privatizing public opinion (and
“publictizing” private opinion)
Proactivity and reactivity
Process research
Professional and professionalism
ProfNet
Program/action plans
Promotion
Propaganda
Psychographics
Psychological processing
Public affairs
Public Affairs Council
Public health campaign
Public interest
Public opinion and opinion leaders
Public policy planning
Public relations
Public relations agency
Public relations department
Public relations education, history of
Public Relations Field Dynamics
(PRFD)
Public relations research
Public Relations Society of America
Public Relations Student Society of
America
Public sector
Public service announcements
(PSAs)
Public sphere (Öffentlichkeit)
Public sphere discourse
Publicist
Publicity
Publicly held companies
Publics
Puffery
Pyramid style
Qualitative research
Quantitative research
Race and crisis communication
Railroad industry in the 19th century
Reach
Regulated monopolies
Reinforcement theory
Relationship management theory
Reliability
Reputation management
Research goals
Research objectives
Return on investment
Rhetorical theory
Risk communication
Roberts, Rosalee A.
Ross, Thomas J. “Tommy”
Rules theory
Sampling
Sandbagging
Scales
Schoonover, Jean
Search engine
Securities and Exchange
Commission
Segmentation
Semiotics theory
Situation analysis
Situation ethics
Situational theory of publics
Smith, Rea
Social construction of reality theory
Social exchange theory
Social movement theory
Society
Sonnenberg, Ben
Sound bite
South Africa, practice of public
relations in
Speakers bureaus
Speechwriting
Spin
Spiral of silence theory
Sports promotion
Stakeholder theory
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Stakes
Statistical analysis
Stewardship of large organizations
Straight news
Strain
Strategic business planning
Strategic partnerships
Strategies
Stylebook
Subjective expected utilities theory
Survey
Sweden, practice of public relations in
Symbolic interactionism theory
Symmetry
Systems theory
Tactics
Tag
Target
Theory of reasoned action
Theory-based practice
Third-party endorsement
Trade associations (and Hill &
Knowlton’s role in)
Transtheoretical model of behavior
change
Travel and tourism public relations
Traverse-Healy, Tim
Trust
Two-step flow theory
Two-way and one-way
communication
United States government and
public relations
Uses and gratifications theory
Utilitarianism
Uncertainty reduction theory
United Kingdom, practice of public
relations in
Zones of meaning
Vail, Theodore Newton
Validity
Voter and constituent relations
Warfare and public relations
Web site
Wire service
Women in public relations
Writing
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